Shipping policy

Shipping Carriers: 

We utilize reliable carriers, including USPS, UPS, and FedEx, to ensure your order reaches you safely and efficiently.

Order Processing Time:

Orders are typically processed and shipped within 1-2 business days.

Shipping Timeframe:

 Once your order has been shipped, please allow 2-6 business days for delivery within the contiguous United States. Please note that delivery times are estimates and may vary depending on the carrier and destination.

Free Shipping: 

We are pleased to offer free standard shipping on all orders within the contiguous United States.

Shipping Destinations: 

We currently ship to addresses within the contiguous United States. We do not ship to international destinations at this time. We are able to ship to PO boxes via USPS.

Tracking Information: 

Upon shipment, you will receive a confirmation email containing your tracking number. You can use this number to track your order's progress on the carrier's website.   

Shipping Delays:

While we strive to meet our estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We appreciate your understanding in such situations.   

Lost or Damaged Packages:

  • If your package is lost or has not arrived within 10-15 business days of the shipping date, please contact us. We will initiate an investigation with the carrier and work to resolve the issue promptly.   
  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and contents. We will work with you to arrange a replacement or refund.
Contact Info: Call/text - 641-203-0272 or email us at czgrainllac@gmail.com